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Postage and Shipping
For your security, first time orders can only be shipped to the card holder's billing address or a work address that can be verified. Customers may also be subjected to standard fraud prevention checks.
All orders are shipped via Royal Mail:
Standard Delivery Recorded signed for 2 to 3 working days of the dispatched of the goods. Proof of postage, sign for your item when received, confirmation of delivery and your item is able to be traced. Please note that most of our orders sent out this way when you use our Free delivery (UK) only options. Orders placed after 3pm will not be shipped until the next working day.
Special delivery/Next Day
This service guarantees delivery of your items to 99% in the UK by 1pm the next day. Please note that when you have chosen our next day delivery options, goods are dispatched via this method. Orders placed after 3pm will not be shipped until the next working day.
Guaranteed Saturday delivery
This method is for orders placed on a Friday before 12pm. This service guarantees delivery of your items to 99%of the UK by 1pm the next day. Please note that when you have chosen our next day delivery option, goods are dispatched via this method. Orders placed after 3pm will not be shipped until the next working day.
Once you have received your dispatched update email from us you will also receive a tracking number for your parcel. Please check the Royal Mail website www.RoyalMail.com
Deliveries will be made between the hours of 8am and 6pm, Monday to Friday. Please note that we are unable to provide a specified delivery time.
The order will be shipped to the Billing address provided. So, you will need to guarantee that someone will be available to receive the delivery, as a signature will be required.
Royal Mail will make one attempt at delivery. After an unsuccessful delivery they will leave a card advising of the consignment number, date, and time of attempted delivery and the address of the nearest post delivery office, where your item will be available for collection (ID will be required), should there be no attempt by you to collect the goods, they will be returned to us. If we receive no contact from the customer you will automatically get a refund.
International Sign for
When you want a secure registered delivery abroad, opt for this option, it will be signed for when delivered, can be traced and confirms delivery. Orders sent via international delivery should arrive within 4-7 days (depending on the distance of your location, times may vary). Please note that when you chose our International Delivery option goods are delivered this way and there is an additional cost of £12.00. Orders placed after 3pm will not be shipped until the next working day.
Free Delivery on all UK orders. The item will be delivered between 2-4 working days.
Special Delivery £7.00
International Delivery £12.00
If you have any questions regarding shipping please send an email to firstname.lastname@example.org